[Solved] Verified Solutions to Fix the Problem that YouTube Won’t Play

[Solved] Verified Solutions to Fix the Problem that YouTube Won’t Play

Selena Thomas

February 08, 2021 10:00Posted by to Play Video

When you launch the online streaming site, you might find YouTube videos won't play on your iPhone or computer. If you open the same video frequently, it might show the play button but the YouTube videos just stop and won’t play. What should be the problem? If you have a similar experience, you should read the ultimate troubleshooting from the article.

Fix YouTube Videos Load But Won’t Play

Part 1: Why YouTube Videos Stop Playing

Why YouTube videos won’t play or YouTube videos play but no sound? Here is a list of reasons for your reference. Just check out the information to fix the problem accordingly.

Part 2: How to Fix YouTube Won’t Play on PC/Mac

Solution 1: Check your router

When YouTube player stops playing, the first thing you should do is to connect to another service or network in your vicinity. This can include switching the radio frequency on your router’s broadcast between 2.4GHz and 5GHz. Also, you can restart your router and try YouTube again. Moreover, you’d better connect your computer and your router but not use a wireless connection when playing YouTube videos.

Thinkstock Router

Solution 2: Update driver

What should you do if there is no sound when watching YouTube videos? Chances are that the sound card driver is outdated and works abnormally. You should just update the sound driver as below.

Step 1

Press Windows + R buttons on your keyboard, enter devmgmt.msc, and click the OK button to open Device Manager.

Step 2

Expand the Sound, video and game controllers category. Right-click on your audio device and select the Update Driver Software option.

Step 3

Follow the instructions to complete the process and YouTube videos should get back sound.

Update Audio Driver

Solution 3: Select Video Quality

If you have refreshed the page but the YouTube video stops playing in your browser, you can firstly downscale the video quality in the Settings menu at the bottom of the video.

Then update your browser to the latest version, close the browser and reopen it, and try video playback again. When the problem persists, you should install another browser and the YouTube video may play as usual.

Select Youtube Video Quality

Solution 4: Restart your computer

On Mac:

If Mac won’t play YouTube videos, go to the Apple menu and choose the Restart button. Wait for your computer to boot again before playing the YouTube video.

On PC:

Go to the Start menu, click the Power icon and select the Restart option to fix the issue due to your computer gets stuck. Then everything will back to normal again.

Restart Mackbook

Solution 5: Run the troubleshooter

If you have tried the solutions above but YouTube video plays with no sound, you can try the built-in troubleshooter.

Step 1

Select the Settings option in your Start menu. Next, click the Update & Security option and then choose the Troubleshoot option.

Step 2

Scroll down to find the Playing Audio option, select it and click the Run the troubleshooter button. Then follow the instructions to complete it.

Part 3: How to Fix YouTube Won’t Play on iPhone/Android

Solution 1: Play YouTube via Wi-Fi

YouTube won’t play on iPhone or Android phone, partly because your network is not very good. If you are using the cellular data, switch it to a Wi-Fi network and play YouTube normally. Moreover, when you are using the hotspot, or even VPN, which will also make the YouTube video stops.

Turn Wifi On iPhone

Solution 2: Re-install the YouTube app

Another solution to fix YouTube stops playing on iPhone or Android is re-installing the app. You should remove the current version, and download the latest version accordingly.

Step 1

Long press your YouTube app and uninstall the application from your mobile device.

Step 2

Then restart your iPhone or Android phone, go to App Store or Play Store, search for YouTube and install the latest app.

Step 3

After installing the program, open it and sign in to your account to watch YouTube videos normally.

Uninstall Reinstall Youtube

Solution 3: Restart iPhone/Android phone

On iPhone:

Step 1

Press the Power button to enter the shutdown screen. Move the slider to power off your iPhone.

Step 2

After the screen turns to black and press the Power button until you see the Apple logo.

On Android:

Step 1

Hold down the Power button until you see the power menu screen.

Step 2

Choose Restart and wait for your phone to turn on again.

This way can remove cache data, free up space and fix YouTube videos that won’t play in some cases.

Solution 4: Update software

On iPhone:

Step 1

Go to the Settings app from your home screen, and tap the General option and choose the Software Update option to detect the new update.

Step 2

Tap Download and Install to update the software on iPhone. Then you can play the YouTube movies again to find whether it works.

On Android:

Step 1

Open the Settings app on your Android phone.

Step 2

Tap the System Advanced System to see the update status, and install the update if it is available.

This way can fix YouTube videos stop playing on iPhone or Android due to outdated software.

Recommend: Best YouTube Video Player: Free Blu-ray Player

Free Blu-ray Player is the best free video play on Windows and Mac. It enables you to play videos, 4K movies, DVDs, and Blu-ray files for free. Moreover, there are some advanced features to take control of the playback process. You can also use the program to play the downloaded YouTube videos.

You can download YouTube videos with VLC Media Player here.

Part 4: FAQs about YouTube Video Load Won’t Play

1. Why YouTube Buffers for a Long Time?

When the Internet connection is low, YouTube video will keep on buffering but won’t play, or multiple tasks are running simultaneously, you should close other task or restart the computer to fix YouTube videos load but won’t play accordingly.

2. How to Fix the Playback Error of YouTube Video on iPhone?

If there is a popup message that “Playback error. Tap to retry”, you should reboot your router, disconnect and reconnect to your wireless network to find whether it persists. Of course, you can also uninstall and reinstall YouTube to fix the error.

3. What is the Alternative Way to Fix YouTube Videos Load But Won’t Play?

Just download the YouTube video with a YouTube video downloader, or even capture the video from the online streaming sites for YouTube videos to load but won’t play. After that, you can use any video player to playback the YouTube video without lag.


The problem that YouTube videos won’t play may happen pretty much all over the place. You can follow our solutions to fix this problem accordingly. It is detailed troubleshooting, which should be helpful to you. If you have more queries, you can feel free to leave a comment.

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