How to Fix Facebook Videos Not Playing on iPhone/Android/Windows/Mac

How to Fix Facebook Videos Not Playing on iPhone/Android/Windows/Mac

Selena Thomas

December03, 2020 16:00Posted by to Play Video

More and more people are watching and sharing videos on Facebook. It can be frustrating if you encounter your favorite Facebook videos not playing or loading issue. It is tiresome when you tried refreshing the Facebook videos for several times but still get nothing on the web page. How to fix the issue? Though Facebook launched HTML 5 player, the error that Facebook videos not loading issue still occur once in a while. Just relax and follow our article to find the complete solutions to fix Facebook not playing issue on iPhone, Android and computer.

Facebook Videos Not Playing

Part 1. How to Fix Facebook Won't Play on iPhone/Android

Having trouble when watching Facebook videos? In this part, we shall share 5 solutions on how to fix Facebook not playing issue on your iPhone or Android device.

Solution 1. Reinstall Facebook App

Many users encounter this issue when they didn't update Facebook on their phones. Reinstalling Facebook can fix most of the loading issues. So you need to uninstall the app and then install it again.

If you are using an iPhone, you can tap and hold on the Facebook app on your screen. Select the Remove App option to uninstall the app. Then open the App Store, search and install the Facebook on your iPhone.

If you are using an Android phone, you can head to Settings and find Apps & notifications. Tap Facebook on your device and tap Uninstall to remove the app. Then go to Google Play Store, search and download the Facebook app. Now you can open Facebook app and find the video you want to play.

Solution 2. Restart Your Phone

Restarting Phone can solve most of the lagging issues. You can power off and restart your mobile phone to fix the Facebook not playing issue.

For iPhone: Just hold on the Power button and Volume button at the same time, and slide to power off your iPhone. Wait for a few minutes, you can press and hold on Power button to restart your iPhone. Then open the Facebook app and watch your videos.

For Android: Press and hold Power button until you see the Options menu. Select Restart and wait for your phone to start. Or you can select Power off option and then restart your Android device.

Method 3. Free Up Space on Phone

If the storage space is almost used up, you can not watch the Facebook video normally either. To solve the error, you can delete the unnecessary files to free up more space on your iPhone or Android.

Open Settings and select General on your iPhone. Then tap iPhone Storage, find the unnecessary apps and choose Offload App or Delete App.

Go to Settings and select Storage on your Android. Tap Free up space button and check the unnecessary items to remove from your device.

Method 4. Reset Network Settings

Your mobile phone will not play Facebook videos if there is something wrong with your network configurations. You can reset the network settings on iPhone or Android to fix the issue.

On your iPhone, go to Settings and select General. Tap Reset and choose Reset Network Settings to remove all the network settings to default.

On your Android, open Settings and select General management or System. Then tap Reset option and tap Reset network settings to start.

Solution 5. Clear the Cache for Facebook App

Facebook app stores cache files on your device. If you haven't cleared the caches for a long time, it can cause Facebook videos not playing.

If you are using an iPhone, you can open Facebook app. Go to More at the bottom and select Settings. You can select Account Settings and tap Browser. Then click Click Data to clear your Facebook cookie and cache on your iPhone.

To remove cache on Android phone, you can go to Settings and choose Apps & notifications. Choose Facebook and tap Storage. You can tap on Clear Cache button to clear all the cache files for the Facebook app on your Android device.

Part 2. How to Fix Facebook Not Playing on Computer

When you open Facebook on your computer, errors that videos not loading or playing can still occur. Here are quick ways to fix Facebook not playing on computer.

Solution 1. Ensure a Working Internet Connection

Make sure the internet is well connected on your computer. If there are some internet errors, you can change to other Wi-Fi connection or reconnect your network.

Solution 2. Disable Hardware Acceleration

Commonly, hardware acceleration provides you a viewing experience if you are using a Chrome browser. But it can cause the Facebook video failed to play. To solve the issue, you can open Chrome and head to Settings and select Advanced. You can disable Use hardware acceleration to fix the problem.

Solution 3. Clear the Cache of Your Browser

If there are caches on your browser, you may failed to play the Facebook video. What you need to do is get rid of the cache of your browser. If you are using Chrome, you can go to Settings, and select Advanced, and choose Clear browsing data. Select the data you want to remove.

Solution 4. Update the Browser to the Latest Version

To fix some problems existed, you should always keep your web browsers up to date. If you forgot to update yours browser for a long time, you may face the issue that Facebook video not playing on your computer. What you need to do is get the latest version of the web browser and install it on your computer.

Part 3. FAQs of Facebook Videos Not Playing

1. How do I clear Facebook cache?

Open the Settings app on your phone. Tap on Apps & notifications and tap Facebook if you see the app in the Recently opened apps section at the top. If not, you can tap See all X apps and select on Facebook. Tap Storage and tap Clear cache.

2. Why do Facebook videos not playing on Facebook?

If you encounter Facebook videos not playing on Facebook, you can check if there is cookies or cache. Sometimes the playback problem was caused by when you disabled JacaScript. Another reason can be your flash player is outdated


Right now, we have talked about how to fix Facebook videos not playing on Windows, Mac, iPhone as well as Android devices. You can try all the multiple tips to solve the Facebook video problem on different devices. If you have any better solutions, please feel free to leave your comment.

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