[Solved] QuickTime Screen Recording Not Working on Mac

Brittany Garcia

November 30, 2023 11:20Updated by to Record Video

QuickTime Player is a pre-installed multimedia application on Mac developed by Apple. You can use QuickTime to play media files and record screen video. Actually, you can record not only Mac screen, but also iPhone, iPad and iPod touch screen. It is free and easy to record on Mac with QuickTime. However, just like other screen recorders, QuickTime recording is not always perfect. You may still encounter many QuickTime not working on Mac errors.

This article collects some frequently-asked questions about QuickTime Player not working or recording. You can read and check to fix QuickTime errors. If you cannot find any workable solution, you can record screen with other screen recording software as well. There are professional and free screen recorders for Mac users.

QuickTime not working on Mac

Part 1. Use a QuickTime Alternative to Screen Record on Mac

If you want to record tutorial videos on Mac, QuickTime is not your ideal screen recorder. To show key points and other details to audiences, some real-time drawing tools are necessary, such as text, line, pen, arrow, mouse effect and more. For people who want to make online courses, Screen Recorder is your smart choice. You can record and edit screen video in real time.

Moreover, you can record gameplay, online calls, conferences and other live streams without lag. The screen recorder has the latest hardware acceleration. Thus, your Mac will not crash or overload while recording. Well, you can bypass QuickTime not working on Mac and get a better choice here.

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Screen Recorder
  • Record Mac screen video, audio, and webcam without losing quality.
  • Adjust recording quality options, including frame rate, resolution, and more.
  • Enable mouse effects to add annotation and commentary to your recording file.
  • Set schedule tasks, trim video/audio recording, custom hotkeys, and specify recording preferences.
  • Get multiple video output formats and sharing options.

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For Windows

Secure Download

Free Download

for macOS

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Below is a detailed comparison between the Screen Recorder and QuickTime Screen Recording. You will get more details on their differences from the following table.

Screen Recorder QuickTime Screen Recording
Video Trimming ×
Recording Formats MP4/MKV/MOV/AVI and more MOV
Internal Audio Capturing ×
Recording Quality Up to 4K Up to 1080p
Video Trimming ×
Video Trimming ×

If you are looking for a QuickTime free alternative, you can screen record with Blu-ray Master Free Online Screen Recorder. It is a 100% free screen recorder. You can record screen video on Mac in WMV format up to 24 fps for free.

Part 2. QuickTime Not Working on Mac Problems and Solutions

1. QuickTime Player Quit Unexpectedly

When you use QuickTime to record screen on Mac, it stops working suddenly. To solve the QuickTime Player quit unexpectedly error, you can check whether there is enough storage space on your Mac computer. Later, open Disk Utility. Choose your hard drive and click Repair followed by Repair Disk Permissions.

Repair Disk Permission

2. QuickTime Fails to Stop Recording

When you try to stop screen recording in QuickTime, QuickTime just pops up with “Cannot Record. Try recording again.”. Actually, this QuickTime screen recording not working on Mac error always occurs when you record Mac screen video with external audio. Consequently, you can change the input audio source as internal microphone. Or you can use a new external microphone to have a try.

Quicktime Cannot Record

3. QuickTime Cannot Recognize the Connected iPhone/iPad

Even though you connect your iPhone or iPad to the Mac computer, it cannot show up in QuickTime, and you fail to record audio on your iPhone. What can you do when you mirror iPhone to Mac, but QuickTime is not working? To make your iOS device recognizable, make sure you use an Apple lightning cable to connect your iPhone to your Mac. Quit Micro Snitch and other similar apps on Mac. If QuickTime not working error still exists, you can update Mac to solve the problem.

Apple USB Cable

4. QuickTime Stuck on Finishing Recording

After finishing screen recording, QuickTime stuck at the “Finishing Recording” progress bar for a long time. If you don’t want to lose the recording video, you can open Terminal first. Type top-u and then press Enter. Find the process ID of QuickTime and then note it. Go back to Terminal. Type sudo kill [PID] and press Enter. Later, open QuickTime on Mac. You can find your QuickTime recording video in $HOME/Library/Containers/com.apple.QuickTimePlayerX/Data/Library/Autosave Information/Unsaved QuickTime Player Document.qtpxcomposition/Screen\ Recording.mov.

Mac Terminal

5. QuickTime Freezes while Recording

When QuickTime screen recording freezes suddenly, you need to update your Mac operating system. Check if there is any available update. Your Mac computer cannot work properly due to the low RAM.

6. The Operation Could Not Be Completed in QuickTime

You can see “The operation could not be completed” when you start a new recording with QuickTime. This QuickTime not recording on Mac problem always happens on iOS 10.3 and macOS 10.12. Thus, you can restart, reset or update iOS/Mac.

Part 3. FAQs of QuickTime Not Working on Mac

Wrapping up

That’s all to fix QuickTime screen recording not working on Mac in different aspects. You can know why and how to solve QuickTime errors while recording with QuickTime. If the above methods are useless, and you want to record screen video quickly, you can use Screen Recorder or Free Online Screen Recorder as alternatives.

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